Supported IT Solutions – The Advantage Technologies Way
Time is money. When you have IT issues, waiting on the phone and listening to on-hold music can be a waste of time. Once you reach a person, there are technical questions you must answer to get your computer and business back up and running smoothly. This time spent can be frustrating as there are many other tasks in need of your attention.
Advantage Technologies has your Supported IT solution. Advantage Connect and A360 are two specialized IT solutions exclusively designed for you to save time. With more than 20 years of IT experience, we partner with like-minded entrepreneurs on your path to technological success.
If you follow the three S’s – Specialized, Secure, and Supported – your company’s digital workflow will be customized to your individual needs. Today, we look at the third of these S’s – Supported.
Supported Technology Solutions
The final step on the path toward technological success is supported IT strategies. While Advantage Technologies’ goal is to keep your IT system working without interruption, sometimes IT help is needed. That’s when you want a local team and remote monitoring to help fix your IT issue and get you back to business as usual.
Advantage 360 (A360) provides service, support, and necessary equipment so you can focus on your business – not your IT. Your network, backup systems, and Advanced Security Platform are all managed and monitored by our support team and local engineers to ensure a stable, secure IT foundation is in place.
Many services are provided remotely to help minimize downtime. Advantage Connect is the easiest and fastest way to request support. Simply click a button on your desktop from the affected computer and our trained staff immediately begins to solve your technical problems or questions with your account.
This allows more time to focus on your business, not your IT. The support you need is just a mouse click away. Automated screenshots are instantly sent allowing our remote staff to troubleshoot more quickly and efficiently.
When onsite service is necessary, our local engineers allow for quick response and minimized travel time. And you receive a discount on all technical services.
Advantage Technologies also has dedicated, local technology consultants to help design and implement specialized technology solutions for your business’s specific needs. Since we are working in the same region as you, we can also offer local resources such as providing new business connections.
CloudPlus backup and disaster recovery through encrypted local and cloud backup are also part of the Advantage Technologies support platform. These are managed and verified by a local team of IT professionals.
Navigating complicated cloud options can also be overwhelming. Our team can help determine remote and multi-location work solutions that are right for your business.
Following this path leads to your business feeling supported. Whether it is our locally-based engineers or partnering with us to help manage your vendors, peace of mind is always one click away.
This supported approach is one of the three cornerstones of Advantage Technologies’ offerings and is instrumental for partnering with you on your path to IT success for all your technological needs. Feel free to reach out to one of our local Technology Consultants to begin your path to IT success with Advantage Technologies.
Here are some common questions we receive regarding our service:
What makes Advantage Technologies Specialized, Secure, Supported approach unique?
IT solutions are becoming more complex every day for businesses. It’s important to have an IT partner who is able to help guide you down the path and assist you in making decisions in a holistic fashion. As your trusted partner, we collaborate with you in designing the technology strategy for your business to ensure efficient digital workflow. The Advantage Technologies team will implement these strategies in collaboration with you.
Can Advantage Technologies help me with all my technological needs?
Yes, Advantage Technologies is there to be a trusted business partner and resource, not just your IT provider. Our local technology consultants can offer help to solve other business solutions connected to IT. Through our network of like-minded entrepreneurs, we can also recommend local, niche-specific financial partners, accountants, real estate agents, business consultants, as well as compliance professionals to help serve your needs.
Why is it important to have local consultants?
Our local consultants and support team offer comprehensive services and solutions that are region specific while still having the benefit of the knowledge of serving clients in ten states. Having a local team also ensures reduced travel time should onsite support be needed.
What if I have more questions?
If you have other questions, please feel free to contact our team of like-minded entrepreneurs for technology and cybersecurity solutions.
Advantage Technologies offers world-class support, digital workflow solutions, and peace of mind with the Advanced Security Platform to ensure you can focus on your business and not your IT.
For more information on what Specialized IT solutions mean for your business, please check out this video from Bryan Currier, Advantage Technologies CEO and security expert. Or feel free to reach out to our team of like-minded entrepreneurs for technology and cybersecurity solutions.