Case Study
Starting a new dental practice with limited IT knowledge.
Meet the Client
Akoya Pediatric Dentistry
Akoya Pediatric Dentistry, located in Southwest Ranches, Florida, is dedicated to providing exceptional dental care tailored to infants, children, and adolescents. With a warm, welcoming environment and a focus on compassionate, individualized treatment, Akoya strives to make every visit a positive experience. Their expert team emphasizes preventive care and education, helping young patients build healthy habits for a lifetime of confident smiles. As a trusted dental home, Akoya blends clinical excellence with a gentle approach to ensure children feel safe, supported, and empowered in their oral health journey.
Primary Challenge
Starting a new dental practice with limited IT knowledge
Launching a new pediatric dental practice like Akoya involves more than just clinical expertise—it requires a robust and secure IT infrastructure to support daily operations, patient care, and compliance. For many dental professionals, navigating the complexities of IT planning, procurement, and integration can be overwhelming, especially without prior technical experience. Akoya faced the challenge of building a modern, patient-friendly practice from the ground up, with limited in-house knowledge of IT systems, cybersecurity, and digital workflows.
Technology Planning
& Budgeting
Vendor Selection
& Coordination
Compliance & Security Requirements
Ensuring HIPAA compliance, data encryption, and secure patient data storage from day one.
Our Process & Assessment
End-to-End IT Planning, seamless coordination with all parties involved
To address these challenges, Akoya partnered with Advantage Build, a team experienced in dental IT infrastructure. The process began with a comprehensive needs assessment, followed by a tailored IT roadmap that aligned with Akoya’s clinical goals and patient experience vision. From selecting the right dental software to designing a secure network and integrating digital imaging systems, Advantage Build managed the entire IT lifecycle—ensuring seamless coordination with contractors, vendors, and staff, ensuring all systems were ready for the grand opening.
Infrastructure
Design & Cabling
Software
Integration
Install and configure practice management software, digital imaging, and patient interaction tools.
Training
& Support
Providing staff with onboarding, training, and ongoing technical support to ensure smooth adoption.
The Results
A fully functional, technologically advanced practice
opened on time and within budget
Thanks to strategic IT planning and execution, Akoya Pediatric Dentistry opened its doors with a fully integrated, state-of-the-art digital environment. The practice now operates efficiently with secure patient data systems, seamless digital workflows, and reliable technology that enhances both the provider and patient experience. The project was completed on schedule and within budget, setting a strong foundation for future growth and innovation.
Operational
Readiness
All systems tested and live before opening day, including phones, internet, and dental software.
Patient Experience Enhancements
Digital check-ins, online forms, and infotainment viewing experience, as well as the kids tablet bar.
Scalability
& Maintenance
A future-proof IT setup with remote monitoring, regular updates, and room for expansion.