Managing IT doesn’t have to be complicated. Advantage 360 is a comprehensive IT management platform that takes the stress out of technology. With a relentless focus on simplicity, security, and stability, we ensure your systems run smoothly, your data stays safe, and your team gets the world-class support they need to stay productive. From day-to-day troubleshooting to proactive planning, Advantage 360 is your trusted partner in creating an IT environment that just works—so you can focus on what matters most.
Onboarding Process
Starting with Advantage 360 is straightforward. We begin by understanding your specific challenges and goals. Combining your insights with our assessments, we identify areas for improvement and potential risks. This collaboration results in a customized plan that minimizes downtime and aligns with your budget. We manage the transition to a more secure and efficient IT environment, allowing you to focus on your business.
No Long-Term Contracts
Advantage 360 is only a 12 month commitment, not the typical 3-5 years that so many of our competitors lock you into. We’d rather earn your business each year than be stuck in a bad marriage.
Pricing Transparency
We don’t have “hidden” fees, renewals, subscriptions, etc. Advantage 360 is the most comprehensive and transparent IT management platform available.
Advantage Value Guarantee
As an Advantage client, you get access to our group buying power representing over 700 clients. We pass that savings along to you. If you find a competitive quote that has a comparable scope of equipment and services by a qualified IT company, Advantage will always beat it.
Network Management
Your network is the backbone of your business, and with Advantage 360, it’s in expert hands. Our network management operates seamlessly in the background, ensuring your systems remain secure, stable, and efficient without disrupting your daily operations.
We employ advanced tools such as endpoint protection (securing individual devices), remote monitoring, and management (RMM) to oversee every device on your network. This includes automatic security updates, real-time system health monitoring, and proactive patch management to fix vulnerabilities before they can be exploited. Should an issue arise, our remote control capabilities enable us to swiftly troubleshoot and resolve problems, often before you’re even aware of them.
The outcome? A reliable, secure IT environment that allows you to focus on your business with peace of mind.
Lifecycle Management
Last-minute hardware failures and unexpected expenses? Not on our watch. With Advantage 360, we take the guesswork out of managing your technology. Our lifecycle management process evaluates the age and performance of your equipment, creating a clear, proactive plan for upgrades and replacements.
By aligning with your goals, timelines, and budget, we help you avoid unexpected downtime and expensive emergency fixes. Instead, you’ll have a well-structured roadmap that keeps your IT running smoothly and your finances predictable—giving you the confidence to plan for the future without worrying about surprise costs.
Documentation and Accountability
With Advantage 360, you’re never in the dark about your IT. We maintain thorough, up-to-date documentation that serves as a cornerstone of accountability and compliance. From system configurations to security protocols, we keep meticulous records to ensure your business meets insurance and regulatory requirements without hassle.
This documentation isn’t just about checking boxes—it’s about transparency. It provides a clear picture of your IT environment, demonstrates our commitment to safeguarding your systems, and offers peace of mind knowing you’re prepared for audits or insurance claims. It’s one more way we protect your business while building trust every step of the way.
Monitoring, Alerts, and Proactive Action
Every day, our advanced systems and dedicated team review your network health alerts, backups, and system logs with a watchful eye. We’re constantly on the lookout for any early signs of potential issues, no matter how small.
This proactive monitoring approach ensures we can detect and address challenges before they escalate into costly downtime—the ultimate disruptor for any business. By catching problems early, we keep your systems running smoothly, protect your productivity, and give you the peace of mind that your IT is always one step ahead of trouble.
World Class Tech Support
Fast response, knowledgeable, friendly engineers. Unlimited phone and remote tech support for you and your entire team during business hours. Available by calling, e-mailing, using our app, in your client portal, or right on your desktop.
On-site and Remote Service
For changes or upgrades to your network, or when you just need someone onsite, you receive discounts on all technical service.
Emergency Standby Equipment
Sometimes you can’t wait for a piece of equipment to be built by Dell, shipped, and delivered. For emergencies, Advantage has a stock of servers, workstations, and BDR’s available for emergency deployment.
Dedicated Tech Consultant
At Advantage Technologies, we design and implement personalized tech solutions tailored to your business needs. As a trusted local resource, we not only optimize your IT systems but also help you build new business connections.
Partner with us for strategic insights that align technology with your long-term business goals.
