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Advantage Technologies, Inc.
An NTG Company
877-723-8832
www.adv-tech.com
info@adv-tech.com

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SERVICE CONTRACT CUSTOMER DIRECT SUPPORT REQUEST FORM

CUSTOMERS WITH EXISTING SERVICE AGREEMENTS (CLIENT CONNECT OR ADVANTAGE 360 ONLY)

You may bypass the telephone and directly enter a support ticket to our system via this web interface. You will be given the same priority as though you had called in on the phone, and will be given the opportunity to open up a remote access session, all without having to make a phone call. If you provide us with an e-mail address and would prefer us to simply e-mail you when the problem is resolved, we can do that as well!

Thank you for choosing Advantage Technologies!

Office Name:

Who should we contact regarding this service request:

How can we help you? Please be descriptive, so that we can address the problem quickly:

If we are able to fix the problem without calling, would you like us to call or e-mail you when complete?

Please provide your e-mail address:

Please provide your contact phone number (don't forget the area code):

Are you planning on opening up a remote support session for us to get into the system as part of this ticket?
(If so, be sure to do so after completing this form)

Remote Support

If you require remote support as part of this support ticket, you can initiate the remote support request (after filling out this form). You will be prompted to do so after your complete the ticket submission.

Phone Support

You can always call our support team at 877-723-8832 option 2 for tech support.